Wordwide Shipping ❣ Enjoy Your Shopping With Our Discount Code: SUM20❣
The time we need to prepare an order for shipping is from 7-10 business days depending on each item.
* Production time does NOT include shipping time. For shipping time, please read our policies for more information.
* Production time is counted after we receive full order information.
If there are any changes/updates after order submission, production time will be counted when all changes/updates are confirmed.
If the customers do not provide full order information within 14 days, we will cancel the order.
**Order arrival time = production time + shipping time.
See below for shipping time of different mail types.
Due to holidays, shipping may have some delays, if you'd like to have your order by a specific date, please contact us.
1) US SHIPPING
Standard shipping - estimated delivery in 3-5 business days.
Priority shipping - estimated delivery in 2-3 business days.
• If you need your order by a specific date, we suggest upgrading to Priority Shipping method. However, please be noted that the delivery time for Standard and Priority shipping methods is not guaranteed.
• For all cases of delayed delivery time, we are unable to offer compensation. Refund requests for all orders will not be accepted.
• You can upgrade to PRIORITY from shipping drop-down menu during check-out.
2) INTERNATIONAL SHIPPING
• Standard Shipping: estimated delivery in 10-20 business days from the shipping date (may take up to 45 days depending on countries).
• DHL Express: estimated delivery in 3-5 business days.
• For International Order, shipping upgrade to DHL Express is recommended. Please be noted that we are unable to take responsibility in case of delay, loss or damages if your order is shipped with standard mail.
Delivery time for international orders is not 100% guaranteed with standard mail services, it depends on the country. In some cases, packages may be held at custom for up to 2 months. Please understand that we have no control over this.
We are not responsible for any extra charges at custom for international orders. Most orders are delivered without any charges. Please still be aware of any customs charges your shipping country may have. We hope you understand that we cannot advise further on this.
LOST/ DAMAGED PACKAGES
We are not responsible for any LOST/ DAMAGED packages if they are already marked as "delivered".
For undelivered packages, if transit time exceeds 45 days, the packages can be considered as lost. For these cases, please contact us or we will contact you for remaking/reshipping your order (additional fees may apply).
The Free Shipping Code for the first order (For Standard US Shipping Only)